The Appointment Suite makes scheduling, rescheduling and canceling of appointments so easy. It gives patients an important service and significantly reduces the “no-show” rate. The Appointment Suite also allows medical centers, clinics or physician practices to notify their patients when cancellations are necessary due to emergency circumstances.

Appointment Reminders

This application telephones and/or emails patients to remind them of upcoming appointments. It allows patients to confirm, cancel or request rescheduling of an appointment. This feature can be customized to offer as much or as little information as required.

Appointment Inquiries

Automated appointment inquiries reduces redundant “informational” phone calls to the healthcare facility, allowing patients to retrieve important information 24-hours a day, 7-days a week.

Clinic Cancellation Notifications

When an appointment must be cancelled by the healthcare facility, patients are notified in a timely fashion. This feature eliminates the need for healthcare personnel to individually telephone patients and minimizes the possibility of patients arriving for cancelled appointments.



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E-REMINDER™ – Appointment reminder notifications via email

AudioINQUIRY™ – Patient initiated appointment inquiries and cancellations via telephone

WebINQUIRY™ – Patient initiated appointment inquiries and cancellations via Internet

AudioCANCEL™ – Clinic initiated appointment cancellation notifications

AudioSCHEDULE™ – Patient initiated self scheduling via telephone

WebSCHEDULE™ – Patient initiated self scheduling via Internet