Clinical Information

Although direct communication between healthcare providers and the patients they serve is vital, constant telephoning is tedious and time consuming. Why play “Telephone Tag”? AudioCARE Systems Clinical Information application allows providers to leave messages for patients in a secure mail box. Patients can easily call the system to retrieve their messages using their secure PIN.

Another feature of this application is the automated alerting function. It can contact the patient and deliver messages that have not been retrieved after a given number of days.

Surveys and Announcements

AudioCARE Systems offers dialoguing capabilities that can prompt the patient with specific questions, record responses, and generate detailed reports. These may include patient satisfaction surveys, disease management, preventive care, and medication recalls.

Patient Demographics

This feature allows patients to periodically review and update their demographic information, such as address and telephone number. The benefit to improved patient demographics is the institution’s ability to verify and maintain accurate patient demographics and increase the effectiveness of outbound communications.

Emergency Preparedness

This is a staff recall application used in the event of biological, chemical, environmental, weather-related or other emergency situations. It enables the healthcare facility to accomplish the calling plan in a timely manner, ensuring all personnel receive the same message.


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Applications
AudioVERIFY™ – Patient initiated phone number verification and re-entry

AudioNOTES™ – Secure physician – patient communications such as lab results via telephone

AudioCOMMUNICATOR™ – Preventive health messages / customized patient surveys

AudioRECALL™ – Automated staff emergency notification system via telephone